Need Assistance?

If you have any questions or experience any issues during your stay, please contact Ingrid first.

Ingrid manages all guest communication and speaks English, Spanish, Portuguese, and Norwegian, allowing her to assist guests in their preferred language.

For the fastest response, WhatsApp messages are usually answered more quickly than Airbnb messages.

If Ingrid is unavailable or you don’t receive a reply within a reasonable time, you may contact Jonathan. Please note that Jonathan speaks Spanish only.