Privacy Policy
Legal notice
The explanations and information provided on this page are for general and informational purposes only, and offer a broad overview of how to draft your own Privacy Policy. This information should not be interpreted as legal advice or a specific recommendation on the actions you should take, as we are unaware of the specific needs and policies of your business, as well as the relationship you wish to establish with your customers and visitors.
To ensure that your Privacy Policy fully complies with current legislation and is properly adapted to the specifics of your business, we recommend that you seek professional legal advice to understand and prepare a document appropriate to your circumstances.
Privacy Policy: Basics
1. Data Collection
We collect different types of information in order to provide and improve our services. This data may include information provided directly by the user, such as name, email address, phone number, stay dates, contact preferences, and any other information submitted through website forms.
2. Use of Data
The collected information is used to:
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Manage bookings and availability requests.
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Respond to customer inquiries and provide personalized assistance.
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Send relevant information regarding the stay or contracted services.
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Send promotions, offers, or commercial communications when the user has given consent.
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Improve the website’s functionality and security.
We do not use personal information for purposes other than those described, unless we receive explicit authorization
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3. Disclosure of Data to Third Parties
We do not sell, trade, or transfer personal information to third parties, except when necessary to:
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Process a booking or requested service.
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Comply with legal obligations or requirements from competent authorities.
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Ensure the security and proper functioning of the service (e.g., web hosting providers, payment processors, or analytics tools).
In all cases, we only share the information strictly necessary.
4. Data Protection
We apply reasonable and appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures may include the use of secure protocols (SSL), password protection, access controls, and regular system monitoring.
5. Cookies and Similar Technologies
Our website may use cookies or other tracking technologies to:
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Improve user experience
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Remember browsing preferences
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Analyze website traffic
Users may choose to disable cookies in their browser settings, although this may affect certain site functions.
6. User Rights
Depending on applicable legislation (including the General Data Protection Regulation – GDPR in the European Union), users may have the right to:
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Access their personal data
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Correct inaccurate or incomplete information
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Request the deletion of their data
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Restrict or object to processing
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Request data portability
To exercise these rights, users may contact us through the communication channels provided on the website.
7. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes described in this Privacy Policy, or for the period required by law.
8. External Links
Our website may contain links to external pages. We are not responsible for the privacy practices or content of such sites. Users are encouraged to review the privacy policies of those websites.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated date. Continued use of the site after such changes implies acceptance of the new version.
10. Contact
If you have questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, you may contact us at: